Shipping policy
UAE Shipping Policy
We currently offer shipping across the United Arab Emirates (UAE).
Delivery Time
Orders are usually processed within 1–2 business days.
Estimated delivery times:
- Dubai: 1–2 business days
- Abu Dhabi: 1–3 business days
- Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah & Fujairah: 1–3 business days
Delivery times may vary due to weekends, public holidays, weather conditions, or circumstances beyond our control.
Shipping Charges
Shipping charges will be calculated and displayed at checkout before you complete your order.
We may offer free shipping on selected orders or promotional periods.
Order Tracking
Once your order has been shipped, you may receive a tracking number or delivery notification through SMS, WhatsApp, or email.
Incorrect Address
Please make sure your delivery address and contact number are correct when placing your order.
If an incorrect or incomplete address causes a delivery failure, additional delivery charges may apply.
Delayed or Missing Orders
If your order has not arrived within the expected delivery time, please contact our customer support team with your order number so we can assist you.
Cash on Delivery
Cash on Delivery (COD) may be available for selected UAE locations and orders. Availability and any applicable charges will be shown at checkout.
Contact Us
For questions regarding your order or delivery, please contact our customer support team. Please include your order number when contacting us.